Terms of Service

Last updated: April 30, 2026

1. Acceptance of terms

By accessing or using the products and services provided by Alter Health AI LLC ("we", "us", "our"), including the Health Conductor application and the alterhealthai.com website, you agree to be bound by these Terms of Service. If you do not agree, do not use the services.

2. Not medical advice

Health Conductor and other Alter Health AI products provide informational analysis of supplements and personal health products. They do not provide medical advice, diagnosis, or treatment. Information presented through our products is for educational purposes only and is not a substitute for professional medical advice from licensed healthcare providers.

Always consult a qualified healthcare professional before starting, stopping, or modifying any supplement regimen, especially if you have a medical condition, are pregnant or nursing, or are taking prescription medications.

3. Evidence and accuracy

We strive to provide accurate, evidence-based information drawn from peer-reviewed scientific literature and recognized health authorities. However, scientific understanding evolves, products are reformulated, and our information may contain errors. We make no warranties about the completeness, accuracy, reliability, or suitability of information provided through our products.

Where evidence is insufficient or contradictory, we mark information as "unknown" rather than fabricate confidence. Users should treat all information as informational starting points, not definitive recommendations.

4. Publisher and editorial responsibility

Alter Health AI LLC publishes evidence assessments. Clinical reviewers approve content before publication. Reviewer credentials available on request via info@alterhealthai.com.

5. User responsibilities

When using our products, you agree to:

6. Affiliate links and commerce

Health Conductor may include affiliate links to retailers including iHerb, Amazon, Trendyol, Hepsiburada, and Thorne. Purchases made through these links may generate commissions for Alter Health AI. Affiliate relationships do not influence product assessments.

Alter Health AI does not sell, ship, or fulfill product orders. Purchases are transactions between you and the linked retailer, governed by that retailer's terms.

7. Intellectual property

All content, software, designs, and trademarks associated with Alter Health AI products are owned by Alter Health AI LLC or its licensors. You may not copy, modify, distribute, or create derivative works without our written permission, except as expressly permitted by these terms.

8. Limitation of liability

To the maximum extent permitted by law, Alter Health AI LLC, its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the services. Our total liability for any direct damages shall not exceed the greater of $100 USD or the amount you have paid us in the past 12 months.

9. Disclaimer of warranties

The services are provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Alter Health AI LLC and its affiliates from claims, damages, losses, and expenses arising from your violation of these terms or misuse of the services.

11. Modifications

We may update these Terms of Service. The "Last updated" date reflects the most recent change. Continued use of the services after changes constitutes acceptance of the updated terms.

12. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Disputes shall be resolved in the courts of Delaware.

13. Contact

Questions about these Terms of Service should be directed to:
info@alterhealthai.com